Frequently asked questions

On the ground floor of Highview Towers, 85 Flushcombe Road, Blacktown NSW 2148, in western Sydney. Call us on (02) 9622 8965 if you need directions.

Appointments are preferred, and walk-ins are welcome. An appointment gives you a stylist of your own for an hour and a half and a fitting room held for you, at no cost. Book online through our request-a-time form or call (02) 9622 8965.

An hour and a half. That is enough time for a slow walk along the racks and for trying on both the gowns you chose and the ones your stylist chose for you.

Monday, Wednesday, Thursday and Friday 10:00am to 5:00pm. Saturday 9:00am to 4:00pm, with the last appointment at 3:00pm. We are closed on Tuesdays and Sundays.

Maggie Sottero, Sottero and Midgley, Rebecca Ingram, Essense of Australia, Stella York, Martina Liana and Pronovias for bridal gowns. For bridesmaids we carry Sorella Vita, Nicoletta and Tania Olsen. Over a thousand designer gowns are in the boutique to try on.

One of the widest size ranges in Sydney. Our samples are on the rack to try on, not only to order, so you see the real gown on you rather than guessing from a size chart. Tell us your size when you book and your stylist will have gowns ready.

Prices vary by designer, fabric and style. Tell us your budget when you book and your stylist will keep to it. Our season specials offer selected gowns at reduced prices, and ex-sample designer gowns start from $800.

Made-to-order gowns take months to arrive and alterations follow, so earlier is easier. If your date is close, tell us when you book: we often have gowns in store that can be ready in time, including samples from the boutique floor.

Yes. Our own seamstress fits your gown here in the boutique: hem, bust, straps, bustle and every other detail, over as many fittings as it takes.

Yes. Bring the people whose opinion you trust. If you would rather come alone, that is welcome too.

Yes. Kids and children are welcome at Sweethearts, at your appointment and in the boutique. Many bridal boutiques do not allow children. We do. If you would rather have the time to yourself, that is welcome too.

Wear something easy to change out of, bring shoes close to the height you will wear on the day, and bring the photos you have saved. Keep an open mind about them: in our experience two in three brides leave with a style they had not planned to try.

Yes. Bridesmaid dresses from Sorella Vita, Nicoletta and Tania Olsen, and veils and accessories matched to your gown in the same room by the same people.

Yes. Our season specials offer selected wedding gowns and bridesmaid dresses at reduced prices, while stock lasts. Some are samples from the boutique floor, which can be taken home sooner than a made-to-order gown.

Yes. We host designer trunk shows with extended collections; the next is the Maggie Sottero trunk show on Friday 13 and Saturday 14 November 2026. See our events page for dates and book early, as appointments on those days are limited.

Thirty-seven years. Sweethearts is a family-owned boutique and the family still stand on the floor. We have won multiple awards for personal service and have more than 800 Google reviews.

No. Appointments at Sweethearts are free, including Saturdays and trunk show days. Many boutiques charge a booking fee; we do not. Your appointment is an hour and a half with a stylist of your own. Book through our request-a-time form or call (02) 9622 8965.

Yes, walk-ins are welcome. An appointment is preferred because it holds a stylist of your own and a fitting room for you, so if you can, book ahead through our request-a-time form or call (02) 9622 8965. We are open Monday, Wednesday, Thursday and Friday 10:00am to 5:00pm and Saturday 9:00am to 4:00pm, and closed Tuesdays and Sundays.

Made-to-order gowns take months, and the time depends on the designer and the gown. When you choose your dress, your stylist tells you how it will be made and when it will arrive, so you know before you commit. Alterations follow once it is here.

Often, yes. Tell us your date when you book. We usually have gowns in store that can be ready in time, including samples from the boutique floor, which can go home much sooner than a made-to-order gown. Our own seamstress then fits it to you here.

Some gowns, yes. Selected samples from the boutique floor and ex-sample designer gowns can be taken home sooner than a made-to-order gown. Ask your stylist which gowns in your size are available to take.

It is worth a look if you want a designer gown for less, or need one soon. Our ex-sample designer gowns start from $800. They are gowns that have come off the rack, so they come in the styles and sizes we have rather than ordered to your size.

Look the gown over with your stylist, and try it on as you would any other. Our seamstress can fit it to you, so a sample in a size close to yours is often a good option.

Yes. We carry one of the widest size ranges in Sydney, and our Maggie Sottero range covers petite to plus-size. Our samples are on the rack to try on rather than only to order. Tell us your size when you book and your stylist will have gowns ready in it.

Alterations are done by our own seamstress here in the boutique, and the cost is capped at $650. However much work your gown needs, you will never pay more than $650 for alterations, which is low for Sydney. The cap covers alterations such as hem, bust, straps and bustle. Modifications that change the design of the gown are quoted separately.

Fittings start once your gown has arrived. Our seamstress works through the hem, bust, straps, bustle and every other detail over as many fittings as it takes. Most brides have their fittings in the last couple of months before the wedding, so the fit is right on the day.

Taking a gown in is usually easier than letting it out, because letting out depends on how much fabric is in the seams. Beading, lace and the cut of the bodice all make a difference. Our seamstress can look at a gown on you and tell you what is possible before you choose it.

That is common, and it is one reason our seamstress fits your gown here over as many fittings as it takes. Let us know if you expect a change, so your fittings can be planned with it in mind.

Bring the people whose opinion you trust. For most brides that is two to four people; a smaller group makes it easier to hear your own opinion. There is room for them beside you, and children are welcome too.

As many as fit in your hour and a half. You choose a few, your stylist chooses a few you might not have picked, and you try them all. In our experience two in three brides leave with a style they had not planned to try.

Seamless, skin-coloured underwear works best. Many gowns have structure built in, so a bra is often not needed; bring a strapless one if you would feel better in it. Wear something easy to change out of, and bring shoes close to the height you will wear on the day.

A trunk show is a short designer event where we hold a much bigger range from one label than we usually have in store, including new season styles. It is worth going if you love that designer and want to see more of the collection on you. Appointments on those days are limited, so book early. See our events page for the next one.

Yes. Tell us your budget when you book and your stylist will keep to it. Our season specials include selected designer gowns at 50 to 70% off and ex-sample designer gowns from $800, in the sizes we have and while stock lasts.

Yes. A $200 deposit when you place your order starts your lay-by. We encourage you to pay the balance down monthly. Your gown is ordered once it is at least half paid, so paying it down sooner brings your order forward, and the rest is paid off on lay-by before the gown goes home with you.

Brides come to us from all over Sydney. We are on the ground floor of Highview Towers, 85 Flushcombe Road, Blacktown. In one visit you can try on over a thousand designer gowns in one of the widest size ranges in Sydney, choose bridesmaid dresses, and have your gown fitted later by our own seamstress.

Not any more. We have expanded our dress range instead, so the space once given to suits now holds a much wider range of wedding gowns and bridesmaid dresses. We dress the bride and her bridesmaids.

Yes. Sweethearts Bridal Boutique is the family-owned bridal boutique in Blacktown, western Sydney, open for 37 years. Our website is sweetheartsbridal.com.au and our phone number is (02) 9622 8965.